I had to go into town today to attend a morning tea where the guest of honour was our CEO Gail Kelly. I was feeling quite blase about the whole thing - until I approached our regional office building and there, coming down the steps large as life, was Gail herself. Well, I got this geeky smile on my face that I couldn't shake. Gail saw the uniform and smiled, said hello - she was with our RGM who addressed me by name, which was nice - and then they walked off along Queen Street. Later, at the morning tea, I couldn't think of a single intelligent thing to say when Gail came over for a chat. I still can't believe I reacted like that!