Log in

No account? Create an account
09 December 2011 @ 10:07 pm
Yes, it WAS one of those days. How could you tell?  
From an email I received today, from a customer who needs to break his fixed term deposit in order to settle on a new home:

I was thinking that I would break the deposit now and put the funds into my direct saver which is currently earning a higher rate than the 40% reduced rate (3.69%).
Would this result in a slightly higher return, than if I kept the funds in the term deposit?

Why yes, yes it would. But as you're only AN ACCOUNTANT I can forgive you for not working that out for yourself.
Honestly, I read that email through a couple of times, thinking it was a trick question.

We also had a bloke come in today who was granted Power of Attorney over his mum's accounts back in April, but only just thought to notify us. He wanted the bank to put a restraint on his mum's accounts so that she couldn't operate them any more, and he also wanted us to reverse a cash withdrawal that she made last month. I don't understand how he thought the latter was even possible. Anyway, explained to him that we can't stop his mum from using the account; if she's mentally incompetent then he needs to get a legal guardianship through the courts in order to prevent her from withdrawing. Otherwise, it's her money to do with as she pleases.
He then produced a letter which advised the bank that his mother had dementia and was in no fit state to manage her own affairs; trouble was, he had both written and signed it. What was he thinking?!
Next he tried to appoint his mate to look after his accounts if anything happened to him. Sir, it does not work that way. If you want someone to manage your estate after you've exited this vale of tears, appoint them as executor of your will. And if you want him to have access to your accounts now, give them Power of Attorney.
Newsynewsy891 on December 9th, 2011 02:13 pm (UTC)
The guy with his mum sounds like the parents of one of my clients. "I want total control of your life because I don't like your decisions." I have to wonder if he's not abusing his mum in ways other than financial...
miwahni: HP snape slap a bitchmiwahni on December 9th, 2011 02:19 pm (UTC)
You really have to wonder about the motivations of some people.
The best one I ever had was a woman who wanted me to block her mum's access to her own (mum's) account, because mum had gone out and bought a new lounge for the sunroom. She was really concerned that, should her mum keep spending like that, there'd be nothing left for her to inherit.
I had to bite my tongue that time. It's not the done thing to tell a customer "tough titties!".
Strike while the irony is hot: EMO -- DO WHAT NOW? (Doyle)draycevixen on December 10th, 2011 03:35 am (UTC)

I really do want to think well of people but then you hear about stuff like this and... yeah.

My SIL works in adult protective services and some of the stories she has to tell about power of attorney related things are just bizarre.
miwahni: Pros Christmasmiwahni on December 11th, 2011 10:51 am (UTC)
You really do get some weird things... people go quite strange over money. Sadly more often than not the stories we hear involve the POA ripping-off the person whose affairs they're managing.