Log in

No account? Create an account
30 March 2012 @ 08:59 pm
Over and done.  
Last working day of the quarter, thank god. Over target on both dollars and cross sales so I've qualified for bonus but what a hard slog it's been. And then on Monday everything is reset to zero and we start all over again....

Had a call from my area manager this afternoon; he's two above me in the food chain, and he wanted to know how I felt about the changes (redundancies) that have occurred etc. I told him exactly how I was feeling ie very unsettled, as word had got around that in future any required downsizing would be done via performance managing people out. Also mentioned that if further redundancies were on the table I'd accept - but I would never accept being performance managed out if my results dropped because of the market and environment we're in. He gave me a guarantee that my job was safe - but what if the decision comes from above him? I can't take any comfort from his guarantee because the decision may not ultimately be his to make.

After work we had farewell drinks for two of the Bruces who were made redundant. And during the course of this, my direct manager told me she liked the appointment I had booked into my calendar for next Tuesday - Ben Dover. She thought it was funny, seeing as how every other team member had noted in their calendars that there was a union teleconference on that day at that time. I just laughed it off, and commented that the union teleconference earlier this week was noted in my diary as "Tony Stark" but I really didn't expect Iron Man to show up in my office. *g*
Current Mood: cynicalcynical
Strike while the irony is hot: EMO -- HUH? (Master)draycevixen on March 30th, 2012 11:34 am (UTC)

Here's where I'm a bit soft in the head. I understand sales quotas for salespeople but not for bank staff as I'm sure there are all sorts of laws governing your behaviours.
miwahni: MFU Illya Sulkingmiwahni on March 30th, 2012 11:49 am (UTC)
My boss will be the first to tell you that I am a salesperson and no longer a credit analyst, and it's been that way for many years now. So yeah, while we have the Responsible Lending provisions, and the Consumer Credit laws, both of which govern our behaviour vis a vis our clients, we also have credit policy to safeguard the bank. And somewhere in between those two extremes, we manage to find enough loans to write to get us over target. Which in my case is $6,750,000 per quarter in conjunction with 1500 points for cross-selling general insurances and credit cards (30 points each), risk insurance (90 points), financial planning appointments (70 points when they keep the appointment) etc...
This quarter however business has been really slow, and I had to resort to calling existing customers and suggesting that they split some of their loans off into fixed rate loans - the split portion adds to my settlement figures - just to get me over the line. Can't do that forever though.
We're also measured on ratios - two cross-sales for every loan settled - and productivity - at least 2.75 loans settled per week - although neither of those KPIs feed into our incentive program. Yet. Watch this space....
Strike while the irony is hot: EMO -- CUPPA?draycevixen on March 30th, 2012 12:00 pm (UTC)

See that's what I meant though, it's not like you can just walk up to people on the street and offer them credit.

That looks really stressful to me and like they set your targets during a different economy. *hugs you*
miwahni: pros bd tablemiwahni on March 30th, 2012 12:11 pm (UTC)
Hey, Drayce, do you want a loan? *g*
But seriously, yes it can get very stressful. Thanks for the hugs ♥
Merlin Pendragon: Hiver - are we there yet?mrlnpndrgn on March 30th, 2012 07:51 pm (UTC)
I would not do well at that kind of job ;-(

And the economy is not helping, I'm sure!

Good luck for the next quarter.
miwahni: pros are we there yetmiwahni on March 31st, 2012 10:29 am (UTC)
I look at where you're sitting at the moment (ie retired) and envy you so much. I've reached the point where retirement is on the horizon but is still out of reach.
Thanks for your good wishes *hugs back*
Merlin Pendragon: Hiver - are we there yet?mrlnpndrgn on March 31st, 2012 11:28 am (UTC)
I look at where you're sitting at the moment (ie retired) and envy you so much. I've reached the point where retirement is on the horizon but is still out of reach.

I understand your frustration : the last 5 years of work were worth an eternity ;-(

Hang in there, though : everything ends (eventually)!